Bill Gerth (@comcastcares)

50,739 Followers

42,383 Friends

@masterscientist Yikes! I am sorry to hear of this! Can you DM me your account info so I can see what is going on? Thanks. -LB
@shoewhorelaur Hi, I can look into this for you. Can you DM the full details of the issue along with the name and a… https://t.co/FQR7VaiZww
@MixMastaB Hi, to best answer this question I would need to look into your account. Can you DM the name and address on the account?-Sean
@TheBossLadyK be happy to review your account with you and help resolve any outstanding service issues. - Chad
@TheBossLadyK I understand when my services are not working properly, I would be upset as well. Please send me a DM… https://t.co/UZcH0BAbQg
@spartan259 be happy to review your account with you and help resolve any outstanding cable and internet service issues. - Chad
@spartan259 I understand when my services are not working properly, I would be upset as well. Please send me a DM w… https://t.co/AideVSfrab
@bessabee be happy to review your account with you and help resolve any outstanding service issues. - Chad
@bessabee I understand when my services are not working properly, I would be upset as well. Please send me a DM wit… https://t.co/Da7xCR76OI
@philastylekd be happy to review your account with you and help resolve any outstanding service issues. - Chad
@philastylekd I understand when my services are not working properly, I would be upset as well. Please send me a DM… https://t.co/bvd7re3iMx
@Piccolo_Sama be happy to review your account with you and help resolve any outstanding service issues. - Chad
@Piccolo_Sama I understand when my services are not working properly, I would be upset as well. Please send me a DM… https://t.co/hwlMk5SJ69
@ericahersh Hi, I can look into your service and the area as well. Can you DM the name and address to us?-Sean
@BlankRan29 Good morning. I can look into this update if you can send me a DM with your address and account number. -Kim
@AoOJerrytown Hello. We can assist with speed issues. Please send us a DM with your account # or address. Thanks. -FL
@HHinHurr Hi, I can look into your speed issue for you. Can you DM the name and the address on the account to us?-Sean
@juswilvel Hi, I can look into your account to see what could cause the speed to drop. Can you DM the name and address on the account?-Sean
@sassysnapback Good morning. I can look into your billing concerns if you can send me a DM with your address and account number. -Kim
@xshutmeupx Hello. Could you send us a DM with your account # or address and a screenshot of the error so we can investigate? Thanks. -FL

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About comcastcares

My name is Bill Gerth also known as @comcastbill. We are here to Make it Right for our customers. William_Gerth@comcast.com

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