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@Zourrynoodles It sounds like you may have two accounts. Please DM us your email and beauty insider card number.
@Triciafitz88 Oh no! Please DM us the issue you are experiencing so we can further assist.
@8_9x We’re sorry to hear about your store experience! To submit an official complaint, please click here >
@AmandaTene Oh no! Sorry for that confusion! We do hope you are able to get the correct palette soon!
@AmandaTene spoke to a Cast Member!
@AmandaTene We're so sorry about that! Our Pantone Marsala Collection is very popular so the item could have gone out of stock after you
@SouthernSevenCo We'll be sure to forward along your suggestion to our retail division so they may use it for future consideration!
@Orangatrang We're so sorry about that! Please send us a DM with your email address so we can resolve this for you! Thank you!
@SouthernSevenCo We're so sorry for the inconvenience!
@SouthernSevenCo We apologize that we can currently only accept our fragrance vouchers in our free-standing US Sephora locations.
@iRojas530 complaint, please click here > Thank you!
@iRojas530 If you have any questions or concerns regarding a specific matter, please send us a DM. If you would like to submit a
@mashanorman Thanks for sharing - you look great!!
@sandhu0997 Currently, we are unable to issue refunds for items purchased at our retail locations. Please expect a response very soon.
@sandhu0997 We appreciate your patience and we have resent your complaint and contact information to our retail division.
@alexbeaty You can send your request via the following form and it will be forwarded to the appropriate contact:
@monet_lucy Select shades are no longer available. You can view all of the currently available shades here:
@alexbeaty Or give us a call at 1-877-Sephora (1-877-737-4672) for assistance booking your appointment.
@alexbeaty We're sorry for the difficulty making an appointment! You can make an appointment online here:
@ashgrxo Please DM us your email so we can further look into this for you.

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