PlumVoice (@PlumVoice)

418 Followers

429 Friends

10 Customer Experience Mistakes You Should Avoid https://t.co/nD8Nk0PUx3 via @customerthink #cx #custexp
MT @pymnts: Here's how much time & money businesses spend on manual #procurement processes https://t.co/6FGytVI7WM. #B2B
What Makes Good Customer Service https://t.co/yUkNQtLWxY via @Hyken on @B2Community #custserv
How do we build a customer experience ecosystem? https://t.co/XBml1i21cM via @diginomica #custexp #cx
New Post: Improving IVR with Artificial Intelligence https://t.co/7AAyUKTqFy #ivr #ai
How to use call recordings to help guard against unnecessary chargebacks https://t.co/NBx1EdbrCn
RT @Kayako: 11 TED Talks to Inspire Better Customer Support https://t.co/Wfvm724jxX #custserv #CX https://t.co/Ix2k7efnuV
RT @flavmartins: Continuous Customer Experience Improvement is a Lifestyle https://t.co/4Jcl0SVpQk #custserv #cx https://t.co/rNQOSjvM0u
RT @NuanceEnt: Unleash your #IVR ’s hidden potential: Driving digital adoption https://t.co/DATvWykJzH
RT @RoyAtkinson: “Business and #IT alignment” is still a top issue. Super post by @gamingpaul on @itsm_tools https://t.co/d46GJH5MGP #CXO
Why service and IT are growing ever closer in customer-centric companies https://t.co/hBu8ssyfPn via @MyCustomer
We're excited to announce a partnership with @inContact. Learn More: https://t.co/9J59391wId
New Post: Defend Against Chargebacks with Call Recording https://t.co/SNsQCdCZJ1 #payments
Plum Voice Joins NICE inContact DEVone Partner Program: https://t.co/9J59391wId
How to Deliver Superb #Omnichannel #CX in a Digital World According to 24,000 Consumers Globally https://t.co/RoGWkdFJiu via @B2Community
6 good self-service habits your brand should get into https://t.co/irXruhAZJj via @MyCustomer #selfservice #cx #ivr
MT @NuanceEnt: 3 reasons the password is dying. https://t.co/d7Kd4W8XeE via @VentureBeat #biometrics
RT @NuanceEnt: What are the top three reasons customers stop doing business with a company? https://t.co/bY6BPWupBU via @callcentrehelp
12 Ways To Keep Customer Interaction Alive In The Face Of Self-Service Technology Integration https://t.co/pOpYoaU7ZC via @Forbes
RT @CustGradeCalls Are your siloed #CCTR processes increasing customer effort? https://t.co/sdM0EyMCLf #custserv https://t.co/YXa5XzoAGV

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About PlumVoice

Plum Voice develops voice applications w/state-of-the-art IVR systems and VoiceXML.
Business Name
Plum Voice
Products
Interactive Voice Response, IVR, hosted IVR, IVR systems