PeopleMetrics (@PeopleMetrics)


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Top 3 Ways for Field Service Companies to Improve Customer Experience
Which rated higher as a driver of customer dis-satisfaction? Service interruption or Not understanding the contract...
Our recent blog was picked up by Hubspot- 7 Data backed insights sales leaders to know for b to b sales-…
Great article to help all CX professionals build the case for investment in your CEM program. c/o McKinsey & Co.
5 Insights from our #retailbanking research #nps #onboarding
New bank customers are the highest churn risk. Our post on @ababankers has insights on preventing it
Download our study on #retailbanking to learn the role age plays in the customer experience
Watch out for the silent sufferers among your #retailbanking millennial customers
Millennials and Banking: What the Data Reveals about Delivering a Great Customer Experience
from @financialbrand --> Mid-Year Review of 2016 Retail Banking Trends and Predictions
5 Insights from our retail banking research #nps #onboarding
Pay attention to onboarding! New bank customers are your highest churn risk
Download our retail banking study to learn how age impacts the customer experience
From @HarlandClarke -- > 10 Strategies for an Award-winning Onboarding Process
Great resource from @Kofax on how to improve customer onboarding in banking #retailbanking
Great post from @financialbrand on improving bank onboarding
Download our study on #retailbanking to learn the role age plays in the customer experience
From @FinancialBrand --> Busting the Top 5 Customer Onboarding Myths #retailbanking
New bank customers are the most likely to experience problems and the most likely to churn
Insights on improving bank onboarding | Includes resources from @Kofax and @HarlandClarke

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About PeopleMetrics

Helping businesses take the best actions to engage and secure customers.

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