British Airways (@British_Airways)

53,375 Followers

14,092 Friends

@Gadget_0_gal We're sorry to hear this has happened to you, the special assistance is offered by a third party supplier, any complaint 1/2
@Gadget_0_gal we can forward on to them. I'm sorry for any confusion with information provided to you. 2/2 ^Steph
@PersonalisedTow Hi, we're sorry you feel that way and hope you do choose to fly with us again. ^L
@NikNathwani We're sorry you've had trouble getting through to us Nikhil. Can you DM your details, see if we can help? ^Steph
@r_hollingworth Hi Robert, great to hear you enjoyed your flight with us today. We wish you a Merry Christmas! ^L
@Paddygray1 Hi Paddy, we know it can be frustrating but you need to be there in case there's an chance to shorten the time of the delay. ^L
@TheHUBRoutes We love the A380 and it’s a fantastic way to get to Singapore. ^Liz
@jayde_useless We're not aware of the reason either at the moment Jade. The best people to up date you are the airport staff. ^Steph
@krispjones78 We're sorry your ski equipment is delayed Kris, have you checked the World Tracer for any updates? ^Steph
@AaronKGumbs Thanks again for the kind words Aaron, if you need any help with anything do let us know! ^Steph
@Huxley_Music We love you too! We hope you have a fantastic Christmas. ^Liz
@rocio_gonzzalez Sounds idyllic! We're always available if you want to take that trip again? Enjoy the rest of your day. ^Liz
@JackJohnson396 You'll need to speak to the British Airways baggage team in Miami to obtain a ref number. You can then trace it online. ^D.
@LouiseKkjell We're sorry to hear you weren't well Louise. We hope you're feeling better soon. ^Danielle.
@Geotravel Perfect for a nice relaxing time before a British Airways flight. Enjoy the experience. ^Liz
@Jadamson11 We are working hard to reunite passengers with their baggage. We appreciate your patience. ^Liz
@overthet0p_ Hi Hannah, sorry to hear about your bag, We know it can be frustrating but we'll have it back to you as soon as possible. ^L
@TiaraAnggamulia Hi Tiara, A great article! The mountain bridge in Switzerland looks amazing. ^L
@blueman102 We’re glad that you enjoyed the experience. Enjoy the rest of your day. ^Liz
@jonmarklee We need to pass data protection before confirming the cancellation. Can you DM your Executive card number and your email? ^D.

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About British_Airways

Official British Airways global account. Team on call from 0900-1700 GMT Monday-Friday. Offers from UK. Guest: Peter Lynam (^PL) Head of Network Operations

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